Your comments

Hello Mark,


We had some technical issues, now everything should work fine.

Sorry for the inconvenience.


If you have any further questions, don't hesitate to contact me.


Best,

Mike

Hello,


Sorry for the long response time.


With Rivio, Post purchase emails will only sent to orders which are marked as fulfilled, maybe that's what occurs your problem.


If you have any further questions or need help, don't hesitate to contact me.


Have a great day,

Mike


Hello,


If you want to use Rivio with a custom PHP shop there is an SDK available, with examples:

https://github.com/rivioreviews/rivio-php-sdk


If you have any other questins feel free to contact me.


Best,

Mike




Hello,

Thanks for your interest!
We are currently working on the french translation of Rivio, so we would like to ask for your patience.

In case you have any further questions, let me know,

Best,
Mike

Hello Nathan,


Please accept my apologies for the inconvenience caused. We will refund your money within 2 days.


Best wishes,

Mike

Hello Nathan,


We have made some updates for our plugin, please update it from the plugins menu.

If the update is not detected by Wordpress as default, click on the View details link near Rivio for Woocommerce, that should do the trick.

After the update, Google Rich Snippets should work properly.


If you have any further questions don't hesitate to contact us!


Best,

Mike

Hello Nathan, thanks for reaching out.


We are contacting our developers about your problem, i'm going to inform you as soon as possible.


Best, Mike

Hello,


Thank you for getting in touch with us.
When the status is 'Completed', emails are sent. It takes 10 days.

If you need further help, don't hesitate to contact us!

Best,

Mike

Hello,


Can you please describe us more accurately, what do you mean on star snippet? We have checked your shop, and saw that the stars are visible both on the products listing page, and the product page as well.

Best,
Mike