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Under review

Problem with Emails and Getting App to Work Properly

accounting 7 years ago updated by Mike Kristof 7 years ago 1

Our customers are telling us they are not receiving emails requesting they review us and our products that they purchased. I still cannot see fusion reviews. I do not see where emails have been sent to my latest customers. I have been reporting problems for more than a month and things are not getting resolved although I get charged for your service.

Under review

Hello,


Sorry for the long response time.


With Rivio, Post purchase emails will only sent to orders which are marked as fulfilled, maybe that's what occurs your problem.


If you have any further questions or need help, don't hesitate to contact me.


Have a great day,

Mike