- Open your Yotpo Reviews app's dashboard (Shopify menu → Apps → Yotpo Reviews )
- Click on Settings
- Click on Export, then Yotpo's app will send an email with the exported file. Save this file.
- Open the Rivio dashboard (Shopify menu → Apps → Rivio)
- Click on Import reviews
- Browse the previously downloaded export.csv file
- After importing, a popup will show up with the result.
Maybe some reviews will be skipped, because
- they are about any product that doesn't exist anymore,
- or if any is a second review for the same product from the same account,
- or if you have imported these reviews before.
Customer support service by UserEcho