0
Answered
Can I pause the emails?
Can I pause the emails from automatically sending until I am ready for them to send?
Answer
Answer
Answered
There's two options to set when a post-purchase email should be dispatched:
1)
there's a feature on Reevio's dashboard where you can manually halt the dispatch of post-purchase emails.
Take a look under Emails -> Email Summary, and you'll see you can disable (and re-enable) the dispach of individual post-purchase emails.
2)
We have an option to set the dispatch delay in the Email Settings screen. I recommend you setting that value to 20 or 30 days (or even more if you wish). That would give you enough time to have the product at you costumers when the email goes out.
Let me know if that solved your issue.
Best,
Mike
Customer support service by UserEcho
There's two options to set when a post-purchase email should be dispatched:
1)
there's a feature on Reevio's dashboard where you can manually halt the dispatch of post-purchase emails.
Take a look under Emails -> Email Summary, and you'll see you can disable (and re-enable) the dispach of individual post-purchase emails.
2)
We have an option to set the dispatch delay in the Email Settings screen. I recommend you setting that value to 20 or 30 days (or even more if you wish). That would give you enough time to have the product at you costumers when the email goes out.
Let me know if that solved your issue.
Best,
Mike