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Answered

Can I pause the emails?

Worth Anne Herrell 5 years ago updated by Mike Kristof 5 years ago 1

Can I pause the emails from automatically sending until I am ready for them to send?

Answer

Answer
Answered

There's two options to set when a post-purchase email should be dispatched:


1)

there's a feature on Reevio's dashboard where you can manually halt the dispatch of post-purchase emails.

Take a look under Emails -> Email Summary, and you'll see you can disable (and re-enable) the dispach of individual post-purchase emails.


2)

We have an option to set the dispatch delay in the Email Settings screen. I recommend you setting that value to 20 or 30 days (or even more if you wish). That would give you enough time to have the product at you costumers when the email goes out.


Let me know if that solved your issue.


Best,

Mike

Answer
Answered

There's two options to set when a post-purchase email should be dispatched:


1)

there's a feature on Reevio's dashboard where you can manually halt the dispatch of post-purchase emails.

Take a look under Emails -> Email Summary, and you'll see you can disable (and re-enable) the dispach of individual post-purchase emails.


2)

We have an option to set the dispatch delay in the Email Settings screen. I recommend you setting that value to 20 or 30 days (or even more if you wish). That would give you enough time to have the product at you costumers when the email goes out.


Let me know if that solved your issue.


Best,

Mike